Support & FAQs

ParUp Golf is an app that is specifically designed to help small groups of friends and larger golf societies to organise and manage their golf days. Users can create a digital home for their friends and group members to log-into, check upcoming event details and past event results. It is also a digital scorecard and live leaderboard to enhance the enjoyment of the golf days themselves.

ParUp Golf is fully inclusive. Anyone who plays golf, regardless of ability, can use the app.

Yes, ParUp Golf is completely free to use with no hidden costs.

No. The ParUp Golf app can be used by individuals playing solo rounds to score and record scorecards. The app can be used by two or four friends playing matchplay or any number playing a stableford or strokeplay format.

Yes, ParUp Golf is available worldwide, with data for over 30,000 Golf Clubs, 39,000 Golf Courses, and 163,000 Tees.

• Schedule and manage events easily, from friendly rounds to season long competitions.
• Track RSVPs and payments effortlessly.
• Share event details, prizes, and updates with members.
• Enjoy live scoring and leaderboards during events.
• Access stored records of past rounds and upcoming events.

Yes, you can create your own group which you will manage or you can join an existing group that someone else has created. You can create as many groups as you like and each group can have as few or as many members as you choose. Simply go to the Groups section of the app and follow the steps to create one.

The Group Admin of the group would need to invite you to join the group by sending you a link. When clicking on the link, if you do not have the app, you will be encouraged to download the app and join the group, and if you are already a user of the app, you will be taken to the Group members page where you will be asked to ‘Join’.

The scorer enters players’ scores after each hole, updating scorecards and the live leaderboard automatically. It’s just like paper scoring but faster and more interactive.

Yes, you can use ParUp Golf to score your friendly rounds by selecting the ‘Start a Round Instantly’ link on the homepage.

ParUp Golf supports Stableford, strokeplay, and matchplay scoring formats.

Yes, you can create a ‘Series’ leaderboard which can link multiple Group Event scores to a single competition; from 2 rounds in one day, to several rounds over a long weekend, to a season long leaderboard essentially creating your own Order of Merit!

The app is available to download in the App Store and the Google Play Store.

ParUp Golf works on iOS and Android smartphones.

Download ‘ParUp Golf’, follow the straight forward sign-up process, add your details to build a profile and you are ready to start using the app.

No, an account is required to access all features. However, if you’re playing with a friend who doesn’t have an account, you can add them as a ‘Non-app User’ by entering their name and handicap.

Name, gender, location, date of birth, email address, and handicap. You can also add a profile picture to personalise your account, though this is optional.

You need to set a handicap when you first create your account. This is called your ParUp Handicap. You are then able to update your handicap by selecting the pencil icon next to your handicap on the personalised homepage or in the Profile section in the Settings area.

To create a group, go to the ‘Groups’ section and follow the prompts. To join a group, the Group Admin must send you an invitation link. Once received, click the link to download the app (if you haven’t already) and join. Admins can share links via email, WhatsApp, or text.

Go to the ‘Friends’ section of the app and select ‘Add friends’. You can then search for friends or fellow group members to invite to your friends list. A friend needs to ‘Approve’ or ‘Deny’ any friend request for privacy purposes, before they will be added to your friends list.

If the Group Admin selects the optional Team element when creating a Group Event, they will need to decide on the team sizes (dependant on whether you are playing 2, 3 or 4 ball groups) and the number of balls that contribute to the team scores (either 1 or 2).

A team can consist of 2, 3 or 4 players who need to be playing together and all player’s being scored by the one chosen scorer.

Each team will either contribute their ‘Best’ ball score or their ‘Best 2 ball’ scores to the team score. The team leaderboard will be available to view throughout the round.

If the Group Admin selects an Event should form part of a Series, the admin will need to create a series to link to. A series name will be created and the rules in terms of the number of rounds that contribute. All rounds, player’s best 3 rounds, best 5 rounds etc.

ParUp Golf intends to grow a network of Public Groups for users to join, however, at this moment you need to be invited to private groups or societies by the Group Admin.

When you create a Friendly round or a Group Admin creates a group event, there is the option to include a Longest Drive and Nearest the Pin competition. One or two holes maximum can be selected when setting-up the round for each side-game.

When the scorer is scoring that selected hole, before inputting the player’s gross scores, the scorer is asked, who, if anyone, won the side game. If someone from the group set or beat the previous best, then select that player from the list provided. A Longest Drive or Nearest the Pin icon will be included next to that player’s name on the event leaderboard.

For Group events, a physical marker is required on the course for both side games. ParUp Golf will record who is currently winning and who ultimately won.

Not yet, but we plan to introduce WHS integration soon. For now, use the ParUp Handicap Index to track your game.

The ParUp Handicap Index is the handicap you input on registration and manage yourself by updating through the app when you need to. It is essentially the Course handicap so adjust it based on the handicap tables at the golf course.

Th ‘Group Handicap’ is separate and can be different to your ‘ParUp Handicap’ and will be set by the auto-handicap rules set within the app, or edited by the group admin after each Group Event.

If the Group Admin for a group you are a member of selects to use the automated group handicap rules, then after each group event, the rules will automatically change your handicap based on your stableford or strokeplay score submitted.

You can have multiple Group handicaps if you play in multiple groups but you can only have one ParUp Golf Handicap, which the users sets and is used for friendly rounds and the first round of a group event.

A Group Admin, can also manually update your Group Handicap if they need to.

Yes, as long as we have the course included on our database. ParUp Golf has the data for over 30,000 Golf Clubs and 39,000 Golf courses worldwide. We currently only cater for 18-hole courses, but will be adding 6 and 9-hole courses very soon.

When creating your round or event, first select Country, which will filter golf courses just in that country to the list under Golf Course. Use the search bar by typing the name of the course and it will appear in the list to select.

If your course isn’t listed, email us at info@parup.golf with the course name, location, and a scorecard image. We’ll add it as soon as possible.

Occasionally golf clubs update the Stroke Index or Par of their courses without our knowledge, meaning the course data will be incorrect.

Please email us at info@parup.golf stating the name and location of the golf course and ideally include an image displaying the correct scorecard and ParUp Golf will get the correct data updated in the app for you ASAP.

Try restarting the app, checking for updates, or reinstalling it. If the issue persists, email us at info@parup.golf, and our support team will assist you.

Go to the App Store or Google Play store and check for updates.

Some features work offline, like keeping scores however, other users will not be able to see your progress or see changes on the live leaderboard until you get a mobile signal in order to sync scorecards.

Any scores you have already recorded will remain saved on your device. Keep a paper and pencil record of all remaining scores and update the app when you have recharged the battery.

Alternatively, if possible, you could login to your ParUp account on a playing partner’s device to allow you to keep scoring throughout the rest of the round.

All data is saved securely in the AWS (Amazon Web Services) cloud and syncs automatically to leaderboards you are involved in.

No, the app does not require GPS. The app’s requirement for battery power is minimal.

We collect only essential data to provide scoring and group management features. For full details, see our Privacy Policy.

Yes, all personal data is stored securely, in line with data protection requirements.

Only you can see your personal profile details. Fellow members of groups you are part of will see your name, handicap and group scores. Playing partners from your friends list, will be able to see scores and scorecards from friendly rounds.

Only Friends and fellow Group members can see scores which are relevant to event scoring.

Ambassadors help grow public golf societies in their region.

We are continually on the lookout for new ParUp Golf regional brand ambassadors. If you would like to set-up and run a public ParUp Golf Group/Society in your region, then please email us at info@parup.golf and we can schedule a call to discuss the options and benefits.

Organising events and helping local golfers connect.

Use the app to create a group and share it with local golfers.

Go to the settings menu and update your profile.

Edit your handicap directly in your profile settings.

Use the “Forgot Password” option on the login page to reset it.

Unsubscribe from emails by selecting the ‘Unsubscribe’ link at the bottom of any email you have received.

To stop receiving push notifications, update the app permissions on your own device.

Yes, all users can delete their own account by selecting ‘Delete account’ from the user’s Profile section within Settings.

Yes, a Group Admin can delete users from a Group members list if they are no longer a member of that group. Members can be removed by going to the Settings section on the Group Members page.

Yes, users can delete friends from their friends list by selecting the Trash can icon next to the Friends name.

Yes. To delete a Group you have created, please email us at info@parup.golf stating your Name, email address and the Group name you would like deleted and we will action the request.

Email us at info@parup.golf

Absolutely! We’re committed to making ParUp Golf the best app for golfers. Share your ideas using the in-app feedback tool or email us directly at info@parup.golf.

In the Settings section of the app you can find the onboarding tutorial screens. Alternatively, you can check out the website blog ‘How to’ article;

https://parup.golf/golf-societies/the-how-to-user-guide-for-golf-group-society-organisers/

Use the in-app feedback tool or contact support by emailing info@parup.golf.

Absolutely! ParUp Golf is designed for players of all levels.

Yes! Junior players of all ages are welcome, with tees available for every skill level.

Follow us on social media, visit our blog, or check email updates (ensure our emails are not in your spam folder).

Occasionally, yes. Keep an eye on our app for announcements through emails or in app / push notifications.

ParUp Golf is not just a digital scorecard, it offers so much more catering specifically for Golf groups and societies. The app is designed to enhance your golf day for everyone, focusing on making golf more social, fun, and easy to organise.

ParUp Golf is always open to discussing new opportunities regarding potential partnerships and collaborations. It’s important that any brands we work with, share a closely aligned vision and purpose.

Please email us at info@parup.golf if you think there is a potential opportunity and we can schedule a call to discuss further.